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If you would like to request the deletion of your data from the Genjo platform, please follow the steps below:

1. Contact Us

Send an email to our support team at services@genjo.ai with the subject line:

“Data Deletion Request – Genjo”

2. Include the Following Information:

To help us locate and delete your data, please include:

  • The email address associated with your Genjo account
  • (Optional) A brief message confirming that you would like all data associated with your account to be deleted

3. What Happens Next

Once we receive your request, we will:

  • Verify your identity (if needed)
  • Delete all data associated with your account from our systems
  • Confirm the deletion via email within [typically 5–10 business days]