If you would like to request the deletion of your data from the Genjo platform, please follow the steps below:
1. Contact Us
Send an email to our support team at services@genjo.ai with the subject line:
“Data Deletion Request – Genjo”
2. Include the Following Information:
To help us locate and delete your data, please include:
- The email address associated with your Genjo account
- (Optional) A brief message confirming that you would like all data associated with your account to be deleted
3. What Happens Next
Once we receive your request, we will:
- Verify your identity (if needed)
- Delete all data associated with your account from our systems
- Confirm the deletion via email within [typically 5–10 business days]