Privacy Policy for Genjo

Effective Date: 1.29.24

Introduction

Welcome to Genjo! We are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, handle, store, and protect personal information about our users (“you”) in connection with your use of genjo.ai and any related services, products, and applications (collectively, the “Services”).

Information We Collect

1. Personal Information: This includes information that can be used to identify you personally, such as your name, email address, and payment information.
2. Usage Data: We collect information about how you interact with our Services, including chat logs, preferences, and feedback.
3. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Services and hold certain information.
4. AI Interaction Data: As Genjo is a generative AI-powered platform, all interactions with our AI are logged and analyzed to improve the service.

How We Use Your Information

1. To Provide and Maintain our Service: Including to monitor the usage of our Service and to address and respond to your inquiries and requests.
2. For Improvement and Development: To improve and personalize the Services, and to develop new ones.
3. Communication: To contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you.
4. Security: To ensure the security of our Services and to prevent fraud.

Sharing Your Information

We do not sell your personal information. We may share your information with third parties in the following contexts:

1. Service Providers: To facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
2. Legal Requirements: We may disclose your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent fraud, or protect against legal liability.
3. Business Transfer: In case of a merger, acquisition, or asset sale, your Personal Data may be transferred.

Security of Data

We use appropriate technical and organizational measures to protect the personal data that we collect and process. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal data, including:

1. Access and Update: You can review and change your personal information by logging into the Website and visiting your account profile page.
2. Deletion: You have the right to request that we delete or remove your personal data.
3. Withdraw Consent: You may withdraw your consent at any time where Genjo relied on your consent to process your personal information.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@genjo.ai